How can I verify that my vaporizer is authentic?
Locate the Product Authentication number on the product packaging. Please visit https://www.innokin.com/verify-device and follow the instructions to verify your product authenticity.
How many puffs will I get from each Endura S1 device?
The Endura S1 refillable pod system will last for roughly 7000 puffs. Results will vary depending on vaping habits.
What is the e-liquid capacity of the Endura S1 device?
The Endura S1 pod can hold 2mL of e-liquid.
The vaporizer is not producing flavour or clouds.
Take a deeper breath as you may not be pulling hard enough to activate the auto-draw function.
The LED on my vaporizer flashes but it will not produce vapour.
The device may be out of e-liquid if the LED flashes despite the device being charged. If the LED
What is the battery capacity (mAh) of the Endura S1 vaporizer?
The Endura S1 has an internal 650mAh Lithium Polymer (LiPo) battery.
What is Vape While Charging?
Vape While Charging is a feature commonly seen in our vaporizers that allows you to vape while you are charging your device. Be advised that while this feature can be convenient, it’s not recommended to vape while charging a device that is extremely low on battery life. Do not use Vape While Charging if the LED indicator is still flashing as using this feature while the battery is low will damage the overall lifespan of the battery.
My vaporizer is getting very hot.
If the vaporizer is becoming hot to touch, or showing another type of malfunction, discontinue using the device immediately. Store the vaporizer in a nonflammable environment, such as a fire retardant bag or container.
The device is ‘autofiring’ on its own.
The device may be malfunctioning or damaged. Store the vaporizer in a nonflammable environment, such as a fire retardant bag or container, and then continue to contact our Regional Support for more assistance.