How can I verify that my vaporizer is authentic?
Locate the Product Authentication number on the product packaging. Please visit https://www.innokin.com/verify-device and follow the instructions to verify your product authenticity.
What flavors are available for the Klypse ZIP?
The Klypse C1 2mL disposable pods are fully compatible with the Klypse ZIP, allowing for a quick and convenient vape! The Klypse C1 pods are available in Strawberry Watermelon, Peach Ice, Pink Lemonade, Classic Tobacco, Vanilla Custard, Tangerine, Mango Passionfruit Ice, Lemon Tart, Mango Milk, Jungle Juice, Iced Cosmic, Blueberry Bubble Gum, Sour Berries, Blueberry Grape, Cherry Lemonade and Rose Lychee.
The vaporizer won’t turn on/work.
Connect the USB-C port to a quality power supply and ensure the device is charged. The Klypse ZIP will automatically turn on once the battery has a sufficient charge level.
The vaporizer is not producing flavour or clouds.
Check that the Klypse pod is securely placed into the pod bay of your battery. Inspect the contact base of your Klypse pod and ensure that it is clean and making a solid connection with the contacts of the Klypse ZIP battery. Ensure that your Klypse ZIP device is adequately charged.
The LED on my vaporizer flashes but it will not produce vapour.
Ensure that your vaporizer is adequately charged. Check that the pod is correctly attached to the battery and that the pod connection area is clean and undamaged. Replace the pod as a final step.
What is the battery capacity (mAh) of the Klypse ZIP pod?
The Klypse has an internal 750mAh Lithium Polymer (LiPo) battery.
What is Vape While Charging?
Vape While Charging is a feature commonly seen in our vaporizers that allows you to vape while you are charging your device. Be advised that while this feature can be convenient, it’s not recommended to vape while charging a device that is extremely low on battery life. Do not use Vape While Charging if the LED indicator is still flashing as using this feature while the battery is low will damage the overall lifespan of the battery.
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